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Why Choose Alien Air Conditioning? – HVAC Repair

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We at Alien Air Conditioning truly believe that our company is the best in the valley to service or replace your heating or air conditioning system, and here’s why:

Experienced & Qualified

Alien Air Conditioning has been in business for over 8 years in metro Phoenix area, servicing over 10,000 homes since 2008. We are an APS Qualified contractor and SRP Certified contractor, we are on Angie's list and Accredited with the Better Business Bureau.

APS

APS has a list of contractors who have met the stringent requirements of the APS qualified contractor program. APS qualified contractors are licensed, bonded and insured members of the Arizona Heat Pump council and committed to a rigorous continuing education program for their service technicians.

SRP

SRP Certified contractors Administered by the Electric League of Arizona, the SRP Certified Contractor Program connects SRP customers with highly-trained and dedicated heating and cooling contractors. All participating contractors must meet strict program requirements developed by SRP and must perform the Manual J or equivalent load calculations on all replacement and new heat pump installations and provide copies to our customers and the Heat Pump Council. These standards are designed to ensure high quality service and workmanship for the heating and cooling needs of SRP homeowners.

Knowledge

Our technicians are NATE-certified to repair or install your heating and air conditioning system the first time. Ongoing training is a priority for us, which is why all of our technicians meet together once a week to discuss new technology or methods in the industry, or simply to reinforce the best existing methods.

Reputation

Our customers love to refer us to their friends and family, because they know that we strive for excellence in every job we do.

Customer Relations

We pride ourselves in maintaining an “A” rating with the Better Business Bureau, which is a rating based primarily on how we work with our customers to resolve any issues or concerns they may have.

Personality

Our friendly in-house Contact Center gives us the advantage of getting to know you and your HVAC system personally. With a relatively small number of Contact Center representatives, who are in constant contact with each other, you are sure to get someone who is familiar with your situation and can help you quickly and efficiently.

Fairness and Honesty

We are family owned and operated. Our technicians do not work on commission, which allows us to keep our prices down. That also means that you can always trust your technician to give you honest answers that are best for you and your families comfort.

Specialized

Alien Air Conditioning and Heating is just what our name says—a heating and air conditioning company. We specialize in HVAC (heating, ventilation and air conditioning) systems so that our technicians are not spread too thin learning different trades or trying to do two jobs at once. We’ve installed and serviced over 10,000 complete HVAC systems……. we are the Heating & Air Conditioning Experts!

Authorized

Alien Air Conditioning is a TRANE and Goodman Factory Authorized Dealer. The Factory Authorized Dealer initiative is a rigorous, standards-based national endorsement, and Alien is consistently recognized as meeting or surpassing the rigid criteria set forth in areas such as technical expertise, intelligent insight, highest levels of service, and customer satisfaction. Becoming a TRANE Factory Authorized Dealer is no easy feat. Only those expert heating and air conditioning dealers who meet our highest standards and closest scrutiny for their technical expertise and their business practices earn the TRANE Factory Authorized Dealer distinction.

Safe

Alien Air Conditioning doesn’t use subcontractors: All of our technicians and installers are full-time employees who have submitted to full background checks and routine drug screening as a condition of employment. Showing our customers that each employee routinely undergoes some of the most rigorous screening in the industry. Our vans are clearly marked, and our technicians and installers are fully uniformed and equipped with Alien A/C credentials complete with name.